April 25, 2017

Surprise BPO Employers With Your Impressive Resume Format

Interested in call center jobs? Whether you’re an aspiring call center agent or a veteran getting ready to go back to the field, you can […]
April 11, 2017

Got A New Job As A Call Center Agent? Here’s What To Expect If You’ve Been Hired By A Call Center Company In The Philippines

Call center companies in the Philippines account for employing over a million Filipinos in the present day. This number is expected to still rise as […]
April 6, 2017

Looking To Hire Call Center Employees? Here Are Interview Questions You Should Ask Your Applicants.

Applicants to BPO jobs are many, but to hire the right candidates, you need to know which questions to ask during their job interviews. Call […]
April 4, 2017

Reasons Why Millennials Love To Work At Call Centers

Depending on who you ask, the idea of working at call centers can range from amazing to just okay. If you ask the millennials, also […]
March 28, 2017

What Employee Qualities are Call Centers Looking for?

Your customer service is only as good as the caliber of the agents who provide it. As front liners, customer service employees serve as the […]
February 23, 2017
call center outsourcing philippines

Offshore Outsourcing: How’s the English Communication Skills of Filipino Agents?

In the commonly outsourced call center Philippines industry, call center agents are the backbone, voice and face of their clients. In our day-to-day life, call […]