Fb Pixel Call Center Philippines Archives |
March 30, 2020
top call center country

The Philippines is the Top Call Center Country in the World

The Philippines’ key competencies such as their educated workforce, efficient labor practices, industry expertise, low labor cost, and strategic location propelled the nation to become […]
July 20, 2019
profit in call center business

How Much Do Philippines Call Center Costs?

Philippines call center costs cheaper yet the service quality in sales and customer support is as good as the ones provided by other countries. Thanks […]
March 9, 2018
call center data analysis

What’s The Number: Analysis Of The Latest Statistics Of The BPO Industry

The business processing industry in Asia remains to be optimistic in the past years despite the economic downturn happening across the world. This is because […]
July 21, 2017

Call Center Outsourcing 2017 Mid Year Report

The beginning of the year 2017 made some stakeholders in the outsourcing industry, notably call center outsourcing, a little concerned. The newly-elected President of the […]
June 30, 2017

Fluency: Why You Should Outsource To A Multilingual Call Center in Philippines

Aside from the Filipinos’ intrinsic values of world-class hospitality and strong work ethic, another key factor why many business owners are outsourcing to Filipinos is […]
March 9, 2017
inbound call center philippines

The Rise Of Call Center Inbound Jobs In The Philippines

Sleek office buildings, Uber cabs, 20-something call center agents hitting the bars and restaurants to unwind at 5 or 6 a.m., some in sweats and […]
March 3, 2017
healthcare call center services

6 Reasons to Consider Outsourcing Healthcare Call Center Services

  These days, service quality isn’t a luxury – it’s the bare minimum for customers who expect healthcare providers to be efficient and attentive. Expectations […]
February 28, 2017
multichannel outsourcing philippines

The Rise of Millenials and the Need for an Omnichannel Call Center

Say what you want about millennials – the smartphone-toting, selfie-taking generation born between 1982 and 2004 – but there’s no denying their power as consumers. […]