November 13, 2012

Stay Open—In the Name of Customer Service

It is no secret that a lot of business establishments are closed during Thanksgiving, Christmas, or New Year’s Day. This not only allows them to rest […]
November 10, 2012

Don’t Be Caught Flat-Footed This Holiday Season—Prepare Your Call Center

Have you ever had an unexpected guest come to dinner or even stay the night? Chances are, such a surprise may not only catch you off […]
November 7, 2012

Outsourcing—It’s Good for Holiday Business

The Christmas holiday is that time of the year when love and good cheer are spread all around. It is the season when everyone believes that […]
November 6, 2012

Preparations on Reserve: What Your Reservations Call Center Can Do This Season

Are you gearing up for the traditional family gathering this coming Thanksgiving? While you may seem like a veteran—having opened your home to relatives for a […]