November 24, 2012

Is Your Reservations Call Center Ready for the Early Holiday Birds?

Being early has its rewards, they say. Arriving early for an event gets you good seats and the view without the distractions every time people stand […]
November 22, 2012

Order Taking Call Centers: Giving Working Moms a Helping Hand During the Holidays

Working moms—supermoms, they are often called. Because if you really think about it, the sheer ability to juggle between work, the kids, the home, and pleasing […]
November 20, 2012

Your Call Center Should Be Flexible For The Holidays

Have you ever noticed how extremely busy the holiday season gets leading up to the big days – Thanksgiving, Christmas, and New Year’s, and suddenly everything […]
November 16, 2012

How Prepared is Your Call Center Team for the Holiday Rush?

We’re always reminded to be prepared for any emergency that can happen at any time. School kids and office workers are subjected to fire and earthquake […]