August 1, 2012

Dear small business, outsource for more time

Are you one of those people who wish that a day should have more than 24 hours? A lot of folks often find themselves rushing to […]
July 30, 2012

Does Your Call Center Know Your Biz?

Everyday, we’re faced with what seems to be gazillion choices. A trip to the supermarket often sees us staring at rows full of products of various […]
July 25, 2012

When Outsourcing Gets Personal

Whether we admit it or not, we’re all suckers for personalized service. A VIP table, being called by our name at an establishment, or simply being […]
July 23, 2012

Leave It To The Experts

It’s a typical debate between spouses—usually over a busted dishwasher. The man of the house boasts that he can fix it, and refuses to pay an […]