May 20, 2010

Call center outsourcing: How to hire the right provider – Part 1

Businesses that have decided to outsource would seek out the best fit according to overall competencies, flexibility, and budget. However, there are thousands profiled every year. It is either you choose the right vendor or you pick the wrong one.
May 19, 2010

Inbound call center yields top results for small businesses

The goal of outsourcing to a contact center is to ensure that the product you offer keeps the customers coming back satisfied.
May 18, 2010

When is outsourced customer service good for small business?

The strategy most businesses use these days is how they can effectively handle their customers. Successful companies can attest that the key to achieving growth is running a well-defined outsourced customer service.
May 17, 2010

Outsourced order taking service is great for small and medium-sized businesses

Want your business to make more money? Handle your customers by hiring an order taking call center.