March 31, 2014
There are important reasons investors, mainly those from the Western region, the U.K., and Australia, entrust their businesses’ development to […]
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March 25, 2014
For Wendy, 30, using social media to air her complaints and get the kind of help she needs is the […]
January 20, 2014
Serving customers is a great way to win new ones and keep the current patrons happy. If you’ve been following […]
July 1, 2013
Magellan Solutions Outsourcing Inc., a fast-growing Philippine-based inbound contact center, joined the Philippines’ significant telecommunications players and business process management […]
May 29, 2013
Remember when you had to line up for an endless eternity to get an airplane ticket to visit your relatives […]
March 11, 2013
Magellan Solutions CEO Fred Chua cites a need for more spaces to meet global businesses’ demand and is looking for […]
May 23, 2012
Outsourcing your calls to a call center can be a smart financial move for any small or medium-sized business. However, […]
July 30, 2010
Web now grows four times faster than stores. This is an opportunity to provide online visitors with exceptional customer service through an inbound call center.
July 12, 2010
Businesses can no longer survive in the rapidly evolving marketplace simply by satisfying demands after a day’s transaction. Bring customers something new and something meaningful, and we can guarantee that you will keep them coming back for more.
July 5, 2010
The recent ATG research study reveals that 30% of customers use three or more channels for a single transaction. Even with the convenience provided by the Internet and the emergence of mobile marketing, data still reveal customers employing the most traditional means – store visit and customer service – for their buying decisions.
June 23, 2010
The economy is recovering experts say, yet even now, we can be in a competitive position to benefit customers, giving them the kind of experience that they are always looking for in any company. Improving our interaction with them can benefit our organizations and impact us with bigger, better rewards.
May 17, 2010
Want your business to make more money? Handle your customers by hiring an order taking call center.
February 2, 2010
Other than around-the-clock presence, the answering services provide on-demand support that affects the growth areas of any organization.
