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May 29, 2009

Funniest T-Shirt Slogans in the call center on dress down Fridays

Shirts must have too much room, look what people have written on them… Due to budget cuts, the light at the end of the tunnel […]
May 29, 2009

Call Center Company Policy

My Fellow Employees, It has come to our attention that employees may be taking too much time off from work. As such we have instituted […]
May 28, 2009

Stages of Call Center Employees

Neophyte – Comes to work on time. Leaves a little early. Takes long lunches off site. Majority of life is still outside of answering service. […]
May 28, 2009

Agent Musings

“I will be more than glad to assist you.” Are you sure you’re glad assisting someone you don’t even know? “I completely understand the reason […]
May 26, 2009

The Power of Coffee

Coffee is such a nice way to start the day, right? Do you know that there’s a whole lot more to drinking coffee? Apart from the […]
May 26, 2009

Sleeping Difficulty

Sleep is not an abnormal condition but a normal protective function, having for its purpose the prevention of excessive fatigue. But like every other function […]