September 16, 2010

Career Choices in a Call Center – Part 2

In the rapidly growing and evolving world of call centers, new careers and technologies are always emerging. And there are many call center professionals out there who will answer the call and accept the challenges that lie ahead.
September 15, 2010

Career Choices in a Call Center – Part 1

With its continued rise, the call center industry has evolved and diversified that a lot of people are now having difficulty in understanding the various call center job ad posted online.
September 14, 2010

I wanna be a Call Center Rock Star! – Part 2

Now it is up to you if you want to be “THE” Rock Star of the Call Center industry or be content as another erstwhile pop culture sensation – hot today, has-been tomorrow.
September 13, 2010

I wanna be a Call Center Rock Star! – Part 1

If you have worked in the call center industry for quite some time now, you may have learned many lessons on what works and doesn’t in your profession, your company, and your industry.