May 21, 2009

Power Napping for Increased Productivity & Stress Relief

How Much Sleep Do You Need? The body needs 7-8 hours of sleep per day; 6 hours or less triples your risk of a car accident. […]
November 6, 2008

They say you are what you eat

They say you are what you eat Not quite so. If you’re from Magellan Solutions Call Center, chances are you eat what you can get your […]
October 29, 2008

Happy 3rd, Magellan!

Having recently turned my back on Radio Broadcasting after twenty-two years, non-stop, I was in search of the proverbial greener pasture. So there I was, to […]
September 26, 2008

Improving your Helpdesk / Tech support reputation

Whether you’re just starting up your own inbound call center, or you’ve been in the offshore inbound call center business for a while, it is important […]