February 13, 2019
e-commerce customer care

Should Online Shops Outsource E-Commerce Customer Care?

Not everyone who ventured into online entrepreneurship is geared to survive — and to succeed. Can e-commerce customer care help them last in the saturated market? […]
January 18, 2019
billing inquiry outsourcing

Increasing Trustworthiness And Reliability In Consumer Finance Companies Through Billing Inquiry Outsourcing

The consumer finance industry is not only grounded on money; it is deeply-rooted on consumer’s trust. To encourage more customers to avail their services, they have […]
December 14, 2018
24/7 live answering services

Why Liquor Stores And Bars Should Get A 24/7 Live Answering Service During The Holiday

It’s the most wonderful time of the year again. Sparkling lights illuminate streets and parks, malls are brimming with excited and frantic shoppers, and calls continue […]
November 29, 2018
customer service call center

Why Does Every Bank Need A Customer Service Call Center?

If there is a partnership that can hugely benefit banks, partnering with a customer service call center is one of the best decisions that can allow […]