Call Center

November 9, 2018
customer service for the insurance industry

Customer Service For The Insurance Industry — The Key To Maintaining Long-Term Customer Relationships

The treasure chest of any businesses lies not on their products or services but on the loyal consumers who love their products and/or services. This is […]
July 26, 2018
lead generation

MS Campaign Brings 10% Daily Conversion For An Education Services Provider

An online and campus education services provider saw significant improvement in its conversion eight months after Magellan Solutions handled its lead generation campaign. The client teamed […]
May 18, 2018
customer service

The Magic Words Of Excellent Customer Service

Communication is grounded on the words that we use, how we construct it, and how we deliver it. We also know that exceptional communication translates to […]
May 4, 2018
Philippine call center

Why Investors Are Attracted To The Philippine Call Center Industry

Over the years, the Philippines has pulled off exceptional feat in client satisfaction and overall performance leading to great success for venturing foreign investors. Two decades […]