Call center order taking and live chat services increase retailer sales during holidays was last modified: December 11th, 2014 by Magellan Solutions
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- year-end article
October 13, 2011
Published by Magellan Solutions at October 13, 2011
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Online-based retailers might again witness an influx of orders this holiday season if they bring to fore an important feature that made last year’s shopping successful: […]
September 15, 2011
Published by Magellan Solutions at September 15, 2011
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Courage isn’t an attribute of not having fear, as many believe. Only a fool has no fear. Courage is the ability of overcoming fear of doing it, even though you are afraid; that quality is one of the greatest differentiators between the successful and the fearful.
September 6, 2011
Published by Magellan Solutions at September 6, 2011
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As an employee of this industry, agents, managers, team leads, directors, COO’s, and sometimes CEO’s fail at some point or another. However, what makes a winner is someone who can turn failure into a success.
August 26, 2011
Published by Magellan Solutions at August 26, 2011
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In this job, you experience everything - customers hurling invectives at you during a call; some rare occasions when they share their most hilarious stories; getting harassed by difficult managers; and happy situations as you remember that life as an inbound or outbound call center agent opens up limitless opportunities. Keep in mind that these situations, whether it is good or bad, separates winners from losers.
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