August 18, 2010

What call center hiring “best practices” have you encountered?

Many top providers engaged in inbound call center and outbound call center services have been employing the best hiring practices to attract the finest workforce. They understand the efficiency that comes with these practices full well, and that by integrating them into their work, they see stellar results at the earliest possible time.
August 9, 2010

Call Center Job Interviews – Part 2

So, investing some time in preparing for a big interview can make a big difference in your chances in landing a career in a customer service call center.
August 3, 2010

Call Center Job Interviews – A Two-way Street

A talent acquisition consultant offers unsolicited tips on interviewing candidates in a call center company.
August 2, 2010

You’ve been weighed: Avoid these call center résumé mistakes

At the end of the day, diligence on every person will pay big time. Companies like inbound call centers will soon find you. Do take the time and effort to enhance your résumé, and your efforts will be rewarded.