I wanna be a Call Center Rock Star! – Part 1 was last modified: March 3rd, 2017 by Magellan Solutions
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- year-end article
September 13, 2010
Published by Magellan Solutions at September 13, 2010
Categories
If you have worked in the call center industry for quite some time now, you may have learned many lessons on what works and doesn’t in your profession, your company, and your industry.
September 3, 2010
Published by Magellan Solutions at September 3, 2010
Categories
Surprisingly, everyone can incorporate Zen in their quest for a successful call center career.
September 2, 2010
Published by Magellan Solutions at September 2, 2010
Categories
Polite persistence differentiates the most successful outbound call center professionals from the amateur.
September 1, 2010
Published by Magellan Solutions at September 1, 2010
Categories
Making a sale is a matter of doing the right call at the right time. Call center agents have several tricks up their sleeves to stack the deck in their favor.
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