June 11, 2012

Voices Carry

  Each product or company has its “brand ambassador’. Hollywood celebrities, rap stars, athletes–usually big names and faces hired to get the public’s attention and close […]
June 8, 2012

The Sale is Not the End

Have you ever come across sales agents who, after selling a car, for instance, suddenly “can’t be reached”? After practically throwing their best stuff at you—freebies, […]
June 7, 2012

Answer That Ring and Hear the “Ka-ching!”

Are there times when you’d rather leave the phone off the hook or let the machine answer it instead? Whether you admit it or not, we’re […]
June 4, 2012

Let’s Talk

Communication, they say, is the key to any successful relationship. Family, best friends, sweethearts, even business associates need to constantly talk to each other to know […]