August 9, 2010

Call Center Job Interviews – Part 2

So, investing some time in preparing for a big interview can make a big difference in your chances in landing a career in a customer service call center.
August 3, 2010

Call Center Job Interviews – A Two-way Street

A talent acquisition consultant offers unsolicited tips on interviewing candidates in a call center company.
August 2, 2010

You’ve been weighed: Avoid these call center résumé mistakes

At the end of the day, diligence on every person will pay big time. Companies like inbound call centers will soon find you. Do take the time and effort to enhance your résumé, and your efforts will be rewarded.
July 30, 2010

4 Key Ways to Deliver Top Online Customer Service

Web now grows four times faster than stores. This is an opportunity to provide online visitors with exceptional customer service through an inbound call center.