June 24, 2021
Regarding Call Center Services Pricing (2021), crucial services are not yet included. Besides taking in and making calls, there are additional services that can help […]
A strong call center team is an essential part of any successful business. The right team can make or break a business. Here are some article suggestions to help you build that team.
June 23, 2021
Veterinary Emergency Answering Service Can Help Your Clinic to Mitigate Pet Emergencies 72% of dog and cat owners treat their pets as family. […]
June 23, 2021
BPO call center vs. shared services call center Shared Services and Business Process Outsourcing (BPO) have long been an argument. Is one better than […]
June 21, 2021
One of many reasons a call center service provider becomes successful is their use of a cloud-based platform. 60% of call center service providers are […]
June 17, 2021
School Outsourcing Services Works For Educational Institutions of the Future Schools and businesses alike need to streamline operations. As well as become efficient […]
June 13, 2021
Offshore Call Center Services Uses Speech Analytics to Improve Customer Journey Offshore call center services are often called IT-enabled BPO services and are aptly […]
June 11, 2021
Non-Voice Outsourced Customer Support Services are reshaping the industry as we know it. That is not an understatement because it is making waves in the […]
June 11, 2021
What is Covered by a Vacation Rental Answering Service? Hotels, inns, and B&Bs present unique, fun, and relaxing opportunities for guests worldwide. But the industry […]
June 10, 2021
Know What Makes IP Contact Center Outsourcing Different from Old School Call Center The Philippine BPO call center has veered from the traditional focus on […]
June 9, 2021
Is a script important in establishing smooth sailing communication in an order processing call center? When outsourcing your order processing call center, it would be […]
June 9, 2021
Hiring a virtual assistant cold calling always comes in handy. Companies generally only call leads who have already expressed interest in their company. But sometimes, […]
June 8, 2021
What is the role of a creative BPO? Creative Process Outsourcing, or CPO, is a business activity where a company outsources all or part of […]
June 7, 2021
Before dealing with an outsourced phone support provider, you should check their contract for your business. Looking for an affordable and quality outsourced phone support […]
June 7, 2021
Outsource PDF Conversion Services to a Superior Data Entry Clerk Data entry is the most critical repetitive task for any business. Outsourcing companies like Magellan […]
June 6, 2021
Customer Support Outsourcing can benefit your bottom line if you manage it correctly. Did you know that about 20% of small businesses fail within the […]
