The goal of customer service is to build customers for life. And call centers play a big role in this goal. Listen as Magellan Solutions’ CEO Fred Chua talks about the importance of a call center or a BPO provider to organizations of any size.
The Story of Outsourcing: Why Businesses need a Call Center
Listen as Fred Chua, CEO of Magellan Solutions Outsourcing Inc., explains the role of an outsourced call center in business productivity and bottom-line growth.
Visit Magellan Solutions’ web site: ht…