March 28, 2012

Experience is the Best…Customer Service Agent?

Experience, they say, is the best teacher. For all the lessons we’ve learned in school or even at work, nothing beats experiencing something firsthand to get […]
March 27, 2012

Say No Evil, Do No Evil

“Don’t do this, or else …” is a line we often heard while growing up. As little children, curiosity, more often than not, got the better […]
March 26, 2012

Should I Order?

“May I take your order?” is a question you often hear when eating out. From McDonald’s to the finest five-star restaurants, the fast food attendant or […]
March 23, 2012

Do These, And They Will Come

Did you know that customers buy products and take advantage of services based mainly on their customer service experience? While many may argue, most customers, especially […]